Authentication in a Hosted PBX system

 



BritTrix / Trixbox Feature List:-

The BritTrix feature list is simply bursting at the seams............

• Web Based Administration
• Up to 15, 30, or Unlimited Extensions (depends on PBX model)
• Remote Extensions
• Receptionist Operator Panel
• Digital Receptionist (also known as an Auto Attendant or IVR)
• Time scheduling
• Voicemail
• Route calls over the internet (VoIP)
• Least Cost Routing
• Music on Hold
• Call Blocking
• Call Return
• Caller ID
• Blacklists
• Call Transfer
• DISA (Direct Inwards System Access)
• Speed Dial
• CDR (Call Detail Record Logging)
• Call Pickup
• Call Parking
• Call Forwarding
• Ring Groups
• Call Queuing
• Audio recordings of calls
• Distinctive Ringing
• Do Not Disturb
• Call Waiting
• Three-way Calling
• Follow-Me
• Click To Call
• Conference Calls
• Overhead Paging / Public Announcement
• Wake up / Alarm Calls
• Local Weather Reports
• Free Updates to the software
• Uses IP based phones
• No new wiring
• Plus too many other great features to list!!…

Download Your FREE In Depth Feature List - Click Here!

 

Home » pbx » Authentication in a Hosted PBX system

 

Authentication in a Hosted PBX system

Filed under: Pbx

By: John K

A hosted PBX system enables a company to operate independently of the geographic location. A company can employ workers who can work from home or during travel. The hosted PBX system connects these employees irrespective of their current position, giving a single location image to the company. Since a hosted PBX system enables an employee to access the company's communication system from anywhere, a proper authentication system is required.
The users of hosted PBX system have to dial special access code when accessing voice mails or fax mails. These services are available either by dialing a special number or by using a web interface. Voice mails are basically recordings of calls that could not be personally attended. These voice recordings are stored in the central server maintained by the service provider. An employee can listen to the recordings by using the special access phone numbers. Alternately, the service provider can send the voice mails as regular emails to the employee's mailbox.
Authentication is most important when configuring the system. Since, hosted pbx system does not require any equipments to be installed in the client side, special web interfaces are provided to customize the system. A client company can fine tune the PBX system using configuration tools provided by the service provider. These tools are simple to use, hence, can lead to misuse of the system. Access is therefore provided only for few authorized persons. This kind of high end authentication implies to configuration changes affecting the whole system. However, when it comes to individual voice mailboxes, the greeting message should be customized by individual users. Here the authentication level is set to the individual user level.
This article has been published by AccessDirect, a leading service provider of PBX phone systems (hosted/virtual). We also provide toll free numbers, local phone numbers, auto attendant, and the popular New York 212 Phone numbers. Visit us at www.messagingservice.com.

John K represents AccessDirect, a leading service provider of Hosted PBX systems.

 



PBX Articles | VoIP Articles | Conference Call Articles | Blah | Blah

Blog | Industry News | Directory | Contact Us | Privacy | Terms Of Use | SiteMap | RSS Feed

© Copyright 2007 www.brittrix.com